Privacy Policy

Committed to Excellence

At R&D Tax Credit Consultants Ltd (RD-TCC) we are committed to protecting and respecting your privacy. This policy explains when and why we may collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Any questions regarding this policy and our privacy practices should be sent by email contact@rd-tcc.com or by writing to Suite 2a Blackthorn House, St. Pauls Square, Birmingham, B3 1RL.

Who are we?

RD-TCC represents a limited company. The registered address for this company is Suite 2a Blackthorn House, St. Pauls Square, Birmingham, B3 1RL.

How do we collect information from you?

We may obtain information about you when you use our website, email or speak to us. For example, when you make an enquiry on our website or register an interest with us.

What type of information is collected from you?

The information we collect might include your name, address, email address, phone number, and information regarding your interaction with our website. We may also collect the details of any businesses that you are associated with.

How is your information used?

We may use your information to:​

  • carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send communications which may be of interest to you.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

  • Third Party Service Providers working on our behalf

We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. Please be reassured that we will not release your information to third parties beyond those working on our behalf unless you have specifically requested us to do so.​

We may transfer your personal information as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

We will not sell or rent your information to third parties.

Your choices:

You have a choice as to whether or not you receive information from us. If you wish to update your communication preferences, you can inform us by emailing contact@rd-tcc.com or by writing to us at: Suite 2a Blackthorn House, St. Pauls Square, Birmingham, B3 1RL. 

How you can access and update your information:

The accuracy of your information is important to us. You have the right to ask for a copy of the information we hold about you, or for this information to be deleted. If any of this information is inaccurate or out of date, please inform us by emailing contact@rd-tcc.com or by writing to us at: Suite 2a Blackthorn House, St. Pauls Square, Birmingham, B3 1RL. 

Links to other websites:

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under:

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of United Kingdom:

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside of United Kingdom By way of example, this may happen if any of our servers or service providers are located in a country outside of United Kingdom. These countries may not have similar data protection laws to United Kingdom. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of United Kingdom in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

If you use our services while you are outside of United Kingdom, your information may be transferred outside of United Kingdom in order to provide you with those services.

Review of this Policy:

This policy was last updated in December 2022